In 2016 I was commissioned by the Get the Trolls Out project to produce a guide to countering hate speech on Twitter.
Informed by research about the damaging impact of hate violence—and particularly verbal aggression—the guide promotes safety when countering hate speech, given the potential for retaliatory social media posting against those involved in counter speech
In Serbia, the Media Diversity Institute for the Western Balkans printed 500 copies in Serbian and used the guide in two training workshops in 2017 delivered to 30 youth educators, who in turn used the guide to deliver 25 workshops in schools and youth centres.
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